CreaSeed Privacy Policy

1. Introduction

Welcome to CreaSeed! This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information. This policy applies to all visitors, users, and others who access the Service ("Users").

2. Information We Collect

• Information you provide us directly: We ask for certain information such as your name, email address, and communication preferences when you register for a CreaSeed account. We also collect any information you voluntarily provide to us, such as content you create, upload, or communications with our support team.
• Information we collect automatically: We automatically collect certain types of information when you use our Service, such as your IP address, browser type, operating system, and usage details (like pages visited and features used). We use cookies and similar technologies to collect this information.
• Information from third parties: If you connect your social media accounts (e.g., Instagram) to CreaSeed, we will collect information authorized by that platform. We also use third-party payment processors (like Stripe) to handle payments; we do not store your credit card details.

3. How We Use Your Information

• To provide, maintain, and improve our Service.
• To communicate with you, including sending service-related announcements and responding to your inquiries.
• For security, fraud prevention, and to comply with legal obligations.
• To Improve Our AI Services: To enhance the quality and accuracy of our AI features (like brand recommendations and content generation), we may use data generated from your interaction with our Service. The data used for this purpose is always anonymized and de-identified. We do not use your Personal Identifiable Information (PII), such as your name or email, to train our AI models. The data primarily consists of anonymized service usage logs and your feedback on AI-generated results. Your Control: You can choose to opt-out of having your anonymized data used for AI model improvement at any time in your account settings.

4. How We Share Your Information

• Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as hosting, analytics, and payment processing.
• Third-Party AI Providers: Some of our AI features may be powered by third-party providers (e.g., OpenAI). When you use these features, some of your data may be processed by them. We select partners who adhere to strict privacy and security standards.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.
• With Your Consent: We may share your information with your explicit consent.

5. Your Data Rights and Choices

• Access, Correct, or Delete: You can access, update, or request deletion of your personal information through your account settings or by contacting us.
• Opt-Out of AI Model Training: You can opt-out of allowing us to use your anonymized data for AI model training in your account settings.
• Marketing Communications: You can opt-out of receiving promotional communications from us by using the "unsubscribe" link provided in those communications.

6. Data Security

We use commercially reasonable safeguards to help keep the information collected through the Service secure. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

8. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].